Privacy Policy
I. Our Contact Details
METACRYPT (OPC) PRIVATE LIMITED
10th Floor, WeWork Latitude, 69/458/69, RMZ Latitude, Hebbal Kempapura, Bangalore North, Bengaluru, Karnataka 560024
Email: support@metacrypt.network
Phone: +918247356418
III. How We Obtain Personal Information
We obtain your personal information directly from you in the following ways:
When you register an account or use our services.
When you contact us via email, phone, or support channels.
When you register a domain through our platform.
When you make payments through our payment processors.
We may also collect information from third-party tools used for fraud detection, security, and analytics as part of maintaining service integrity.
IV. How We Store Your Information
Your information is securely stored in ISO27001-compliant data centers. We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
Account Information: Retained as long as your account remains active.
Payment Records: Retained as required by Indian tax and financial regulations.
Server Logs: Retained until account termination or longer in cases involving suspected fraud.
Correspondence: Retained as needed for service support and improvements.
VI. Your Rights
As a user of our services, regardless of your location, you have certain rights regarding your personal data under applicable Indian data protection laws, such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. These rights include:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete information.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under specific circumstances.
Right to Restriction of Processing: You can request that we limit the processing of your data in certain situations.
Right to Object: You have the right to object to the processing of your personal data under certain conditions.
Right to Data Portability: You can request the transfer of the data you have provided to us to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us at support@metacrypt.network.
VII. Data Retention
We retain your data for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with applicable legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.